FAQ’s

Find quick answers to your questions

Generally, fire extinguishers should be inspected and serviced at least once a year by a certified technician. Certain environments (like commercial kitchens or high-risk areas) may require more frequent checks. Regular maintenance ensures extinguishers function correctly and remain compliant with local fire codes.

It depends on the nature of your workplace or home environment. Most offices benefit from a multi-purpose Dry Chemical Powder extinguisher. Facilities handling flammable liquids may need Foam units, while kitchens require Wet Chemical extinguishers. A quick on-site assessment by our experts will determine the best combination for your space.

Pricing varies based on the number of extinguishers, type of extinguishers (e.g., CO₂ vs. Water), and any additional repairs needed (like refills or replacements). We’re happy to provide a free quote tailored to your situation—just reach out!

Don’t worry! If your extinguisher is out of commission, we’ll provide a temporary replacement so you’re never left unprotected. Once repairs or refills are complete, we’ll swap back your original unit.

Absolutely. Many insurance policies require regular extinguisher servicing to stay valid. Failure to comply might result in denied claims, leaving you with large out-of-pocket expenses in case of fire-related damage. Staying up-to-date on maintenance keeps both your property and policy in good standing.

Yes! We provide digital records of all inspections, tags, and services to simplify your compliance process. Our team also sends annual reminders so you never miss a servicing date.

Absolutely. We offer innovative mobile training where employees can learn fire safety basics (with a fun, gamified twist) right on their phones. They’ll receive a certificate upon completion, helping your team feel confident and prepared.

Yes, we are torch-focused on the Western Cape region.

We service and refill all equipment in accordance with SANS 1475, SANS 10105, and SANS 10400-T, as well as manufacturer specifications. Extinguish Pro is SABS 1475-approved, and all servicing is carried out by SAQCC Fire-registered technicians.

This approval certifies that our servicing workshop, procedures, and staff meet the South African Bureau of Standards (SABS) quality requirements for fire extinguisher maintenance and refilling. It guarantees that your equipment remains fully compliant and traceable.

Pressure testing is done to ensure that extinguisher cylinders are structurally safe. Depending on the extinguisher type, this test is required every 5 to 10 years. We perform all hydrostatic tests under controlled conditions and issue certification on completion.

Yes. If a unit fails inspection or pressure testing, we supply a SABS-approved replacement of the same rating. All condemned extinguishers are safely disposed of according to environmental regulations.

Yes, we inspect, service, and install hose reels and hydrants, and supply SABS-approved safety signage to meet SANS 10105 compliance requirements for commercial and industrial buildings.

We maintain, test, and inspect fire detection and alarm systems in line with the relevant SANS standards. This includes fault-finding, panel testing, and issuing compliance reports.

Absolutely. We conduct on-site fire safety audits to identify gaps, perform remedial work, and issue the required service certificates to help you pass insurance and municipal compliance checks.

For standard servicing we usually schedule within 3–5 business days. For urgent or compliance-critical needs, we can prioritise attendance within 24–72 hours, depending on location and availability.

Yes. Every Extinguish Pro technician holds a valid SAQCC Fire registration, and our operations are conducted under a SABS 1475 certificate. This ensures all work meets national fire safety standards.

Yes. We offer annual and multi-site maintenance plans for property managers, body corporates, and facility owners. These contracts ensure your fire equipment remains compliant year-round, with scheduled reminders before service dates.

Yes. While we focus primarily on businesses and commercial facilities, we also assist homeowners, guest houses, and farms that need compliant extinguishers or safety signage.

Yes. After each fire-extinguisher use training session, staff receive attendance certificates. Our training covers types of extinguishers, correct operation, and safe response to workplace fires.

We’re based in the Western Cape and service Cape Town, Paarl, Stellenbosch, Bellville, Durbanville, Somerset West, Strand, Wellington, Franschhoek, Worcester, and surrounding regions. For multi-site clients, we can coordinate work across the province.

Because we’re a SABS 1475-approved, SAQCC Fire-registered company that combines compliance with efficiency. Our reports are clear, pricing transparent, and our focus is giving every client peace of mind that their fire protection systems are ready when needed most.